HITEK Services, one of the leading suppliers of smart FM solutions for the Farnek group of companies, has created and effectively launched a cutting-edge community app for one of the top real estate developers, MAG.
Residents and investors in numerous units in MAG City will benefit from improved DLP efficiency and less downtime thanks to HITEK’s creative in-house solution.
The cutting-edge digital platform will revolutionise MAG City residents’ quality of life by providing an extensive feature set aimed at improving productivity, ease of use, and community involvement.
The HITEK smart technology solutions experts developed the white label app, licensed to MAG, in-house. It offers residents a single, easy-to-use interface to manage every aspect of their living experience, from the convenience of online on-demand maintenance service purchases and Annual Maintenance Contract (AMC) tools to simplify profile administration and customer registration.
The ultimate goal of making the moving process as stress-free and streamlined as possible is to provide tenants and owners with access to a real-time dashboard providing complete visibility regarding the handover status of individual units through the HITEK Community App, MAG City management, stated Javeria Aijaz, Managing Director of HITEK.
The management of MAG City may also grant service providers access to the app so they can keep an eye on service agreements and progress reports throughout the Defect Liability Period (DLP). In order to ensure prompt resolution of any difficulties, construction and secondary finishing flaws and delays in any specific properties can be detected and corrected during this post-handover phase.
MAG City is a modern mixed-use residential neighbourhood with 247 units of studios, one-bedroom apartments, and townhouses with two, three, and four bedrooms that is situated in Meydan’s District 7. The community is surrounded by beautifully planted gardens and a lot of open space.
As part of its efforts to create a seamless and integrated system for submitting applications and to expedite and simplify the move-in process, MAG is developing a custom community app. any requests pertaining to their property, stated Mohamed Moghrabi, Chief Development Officer of MAG Property Development.
The partnership aimed to provide a cohesive, comprehensive solution that improves and streamlines citizens’ daily lives. With its interaction characteristics, it not only makes everyday chores more efficient but also promotes a feeling of community.
This cutting-edge app sets a new benchmark for residential property management and is a major advancement in smart living solutions. Aijaz continued, MAG, in collaboration with HITEK, stays at the forefront, offering technology-driven solutions that improve quality of life and operational efficiency, as the UAE real estate sector continues to advance at a rapid pace.
Reminders, comments on chores accomplished, and a comprehensive payment history are all part of the app’s extensive capabilities. Access to informative dashboards and information enables residents to manage their services and costs more effectively. Furthermore, the platform provides tenants with seamless transitions by providing vital support for both move-in and move-out procedures.
Privacy and security were given first priority when developing the software. To protect user information and financial data, HITEK has put comprehensive data protection mechanisms and secure transaction procedures in place. Additionally, the app offers 24/7 customer service, guaranteeing that residents may always get assistance.
Another important component of the app is community participation, which includes features that educate users about events and activities happening in the area and offer places for conversation and neighbour connection.
As part of its efforts to create a seamless and integrated system for submitting applications and to expedite and simplify the move-in process, MAG is developing a custom community app.
Hitches & Glitches offers a wide range of maintenance services and repairs, from electrical and plumbing work to water tank cleaning, air conditioning and pool maintenance, smart home product repairs and updates, gardening, cleaning, and general handyman jobs. The organisation has over one hundred qualified and proficient technicians working for it.
The software has a special interface for property managers that provides an extensive overview of all AMCs, clients, and chores, encouraging openness and effective administration. In order to guarantee that homes are completed on schedule and to the best standard, H&G will also provide support to inhabitants and management during the first DLP.
– End –
